Order as much as you like and pay a flat rate delivery charge
IRELAND - Free delivery on orders over €75
UK - Free delivery on orders over €200/£200
USA - Free delivery on orders over €500/$500
NZ - Free delivery on orders over $50 by Aramex.co.nz 

COVID-19 Update:
To allow for safe working conditions for our team, the lead time for orders may extend to 10 working days. Our courier partners have advised some deliveries may be delayed. 

During seasonal times (Christmas, Valentine's Day, Mother's Day and Easter), delivery times may be longer. 

Orders placed after these dates will be processed and dispatched as quickly as possible but delivery times will be determined by courier services operating over those dates.   

Please see our terms and conditions for more details of how we will handle your order. Please see our delivery rates and delivery times below from time of dispatch. If your country is not listed below delivery please contact us. If you require a faster delivery service please contact us and we will do our very best to assist you.

1 - BELGIUM, FRANCE, GERMANY, ITALY, LUXEMBOURG, MONACO, NETHERLANDS, VATICAN CITY.

2 - AUSTRIA, DENMARK, FAROE ISLANDS, FINLAND, GUERNSEY, JERSEY PORTUGAL, SPAIN, SWEDEN, CZECH REPUBLIC, ESTONIA, HUNGARY, LATVIA, LITHUANIA, POLAND, SLOVAK REPUBLIC, SLOVENIA.

3 - BULGARIA, GREECE, ROMANIA.

4 - ANDORRA, GIBRALTAR, LIECHTENSTEIN, NORWAY, SWITZERLAND.

5 - ALBANIA, BELARUS, BOSNIA, CROATIA, CYPRUS, ICELAND, MACEDONIA, MALTA, MOLDOVA, MONTENEGRO, SERBIA, TURKEY, UKRAINE.

6 - CAMBODIA, EAST TIMOR, HONG KONG, INDONESIA, JAPAN, KIRIBATI, LAOS, MACAU,  SIERRA LEONE, SINGAPORE, TAIWAN, THAILAND, VIETNAMALGERIA, BAHRAIN, BANGLADESH, BHUTAN, BRUNEI, IRAQ REPUBLIC, ISRAEL JORDAN, KUWAIT, LEBANON, MOROCCO, NEPAL, OMAN, PAKISTAN, PALESTINE AUTHORITY, QATAR, SAUDI ARABIA, SRI LANKA, SYRIA, TUNISIA, YEMEN.

7 - ALGERIA, BAHRAIN, BANGLADESH, BHUTAN, BRUNEI, EGYPT, IRAQ REPUBLIC, ISRAEL JORDAN, KUWAIT, LEBANON, MOROCCO, NEPAL, OMAN, PAKISTAN, PALESTINE AUTHORITY, QATAR, SAUDI ARABIA, SRI LANKA, SYRIA, TUNISIA, U.A.E., YEMEN.

8 - ANGUILLA, ANTIGUA, ARGENTINA, ARUBA, BAHAMAS, BARBADOS, BELIZE, BERMUDA, BOLIVIA, BRAZIL, CAYMAN ISLANDS, CHILE, COLOMBIA, COSTA RICA, DOMINICA, DOMINICAN REPUBLIC, ECUADOR, EL SALVADOR, FRENCH GUIANA, GRENADA, GUADELOUPE, GUATEMALA, GUYANA, HAITI, HONDURAS, JAMAICA, MARTINIQUE, MONTSERRAT, NICARAGUA, PANAMA, PARAGUAY, PERU, SOUTH AFRICA, ST KITTS & NEVIS, ST. LUCIA, ST. VINCENT, SURINAME, TRINIDAD & TOBAGO, TURKS & CAICOS, URUGUAY, VENEZUELA, VIRGIN ISLANDS.

9 - AFGHANISTAN, AMERICAN SAMOA, ANGOLA, ARMENIA, AZERBAIJAN, BENIN, BOTSWANA, BURKINA FASO, BURUNDI, CAMEROON, CAPE VERDE, CHAD, CONGO, COOK ISLANDS, DEMOCRATIC REPUBLIC OF CONGO, DJIBOUTI, ERITREA, ETHIOPIA, FIJI, FRENCH POLYNESIA, GABON, GAMBIA, GEORGIA, GHANA, GREENLAND, GUAM, GUINEA, IVORY COAST, KAZAKHSTAN, KENYA, KYRGYZSTAN, LESOTHO, LIBERIA, MADAGASCAR, MALAWI, MALDIVES, MALI, MARSHALL ISLANDS, MAURITANIA, MAURITIUS, MICRONESIA, MONGOLIA, MOZAMBIQUE, NAMIBIA, NEW CALEDONIA, NIGER, NIGERIA, PALAU, PAPUA NEW GUINEA, REUNION ISLAND, RWANDA, SAIPAN, SAMOA, SENEGAL, SEYCHELLES, SWAZILAND, TANZANIA, TOGO, TONGA, UGANDA, UZBEKISTAN, VANUATU, WALLIS & FUTUNA, ZAMBIA, ZIMBABWE.

Returns
Butlers Chocolates products are not offered on a sale or return basis as they are fresh product. We have a satisfaction guarantee behind every purchase and we want our customers to believe in our service as much as we do. If, for any reason, you are not completely satisfied with any of our products purchased on www.butlerschocolates.com, simply return them to us within 7 days with an explanation for a prompt, courteous replacement, exchange or refund. 

If you have purchased Butlers Chocolates in one of our Cafés and found them not to be up to our usual standard, please visit your local Butlers Chocolate Café for a replacement. If you wish to exchange a Butlers Chocolate selection that you purchased at Butlers Chocolate Café, please present the box and accompanying receipt to your nearest Butlers Chocolate Café within 14 days of the purchase. 

For all other questions regarding returns/replacements please email chocolate@butlers.ie